Privacy policy
Thank you for using the products and services of Galtiscopio Limited (hereinafter referred to as "we")! We understand that personal information is of great importance to you, and the trust you place in us means a great deal. Therefore, we will strictly comply with the requirements of laws and regulations, adopt corresponding security protection measures, and make every effort to safeguard the security of your personal information.
Based on this, as the operator of the Galtiscopio official website (https://www.galtiscopio.net, hereinafter referred to as the "Website"), we have formulated this "Galtiscopio Official Website User Privacy Policy" (hereinafter referred to as this "Policy") to help you fully understand how we will process and protect your personal information during your use of our products and services, as well as how you can exercise your rights related to personal information, so that you can make more appropriate choices.
Before you start using our products and services, please carefully read and fully understand the content of this Policy, and start using our products and services only after you fully agree to this Policy. For the professional terms involved in this Policy, we will try to explain them in simple and easy-to-understand expressions to make it convenient for you to understand.
This Policy will help you clarify the following contents:
I. Definitions and Scope of Application
II. How We Collect and Use Your Personal Information
III. How We Entrust, Share, Transfer, and Publicly Disclose Your Personal Information
IV. How We Store Your Personal Information
V. How We Protect Your Information
VI. How We Handle the Personal Information of Minors
VII. Your Rights
VIII. How This Policy Will Be Updated
IX. How You Can Contact Us
I. Definitions and Scope of Application
(1) Definitions
Personal Information: Refers to various types of information related to identified or identifiable natural persons recorded in electronic or other forms, excluding information that has been anonymized.
Sensitive Personal Information: Personal information that, once leaked or illegally used, is likely to cause damage to the personal dignity of natural persons or pose a risk to their personal or property safety, including biometric information, religious beliefs, specific identities, medical and health information, financial accounts, whereabouts information, etc., as well as the personal information of minors under the age of 14.
Deletion of Personal Information: That is, in the systems involved in realizing daily business functions, remove personal information to make it in a state where it cannot be retrieved or accessed.
Child: Refers to a minor under the age of 14.
Unless otherwise agreed, the definitions used in this Policy are consistent with those in the "Galtiscopio Official Website Sales Terms".
(2) Scope of Application
This Policy applies to all products and services provided to you by our official website (https://www.galtiscopio.net/).
II. How We Collect and Use Your Personal Information
Our website provides you with convenient product purchase services. To provide this service, we mainly collect and use your personal information based on the following needs:
Membership Registration: When you visit our website, you can browse product information anonymously. However, when placing an order for transactions or enjoying other membership services, you need to register as a member of our website. When registering, you need to provide your name, gender, mobile phone number, and verification code so that we can create a membership account for you.
Order Placement and Transaction Performance: When you purchase products on our website, the system will generate an order for the products you purchase. You need to provide the consignee's name, shipping address, contact number, and other information so that we can assist you in successfully completing the transaction and ensure the security of your transaction. At the same time, the order will record the product information you purchased, the specific order number, the order creation time, the amount you should pay, your note information, etc. We collect this information to help you successfully complete the transaction, ensure transaction security, facilitate you to query order information, provide customer service and after-sales service, and achieve other purposes clearly informed to you.
Customer Service and Dispute Handling: When you contact us or submit applications for in-sales, after-sales, and dispute resolution, to ensure the security of your account and the system, we need you to provide necessary personal information to verify your membership identity.
To communicate with you conveniently and help you solve problems as soon as possible, or to record the solutions and results of relevant problems, we may retain your communication, correspondence/call records and related contents (including account information, order information, other information you provide to prove relevant facts, or the contact information you leave). If you consult, complain, or make suggestions regarding specific orders, we will use your account information and order information.
For the reasonable needs of providing services and improving service quality, we may also use other information of yours, such as the relevant information you provide when contacting our customer service and the questionnaire response information you send to us when participating in a questionnaire survey.
In addition to the above scenarios, we may also use your personal information in the following situations:
Provide you with our products and services (including issuing invoices, repair, return/exchange);
Communicate with existing and potential users about our products and services;
Conduct market research;
Execute the agreement between you and us;
Allow you to join relevant memberships;
Provide user benefits;
Comply with the requirements of laws and regulatory policies;
Efficiently operate our business;
Improve our products and services.
III. How We Entrust, Share, Transfer, and Publicly Disclose Your Information
(1) Entrusted Processing
To provide you with our products and services, we may entrust third-party service providers to assist us in providing relevant operation and service support. During this process, these third-party service providers will process your personal information to realize the functions of our products and services, including:
Software and system technology service providers;
Website/system server hosting service providers;
Product and data storage service providers;
Logistics service providers;
Marketing, research, and data analysis service providers;
SMS sending service providers;
User and membership service providers.
(2) Sharing
We will not share your personal information with companies, organizations, and individuals other than Galtiscopio Limited, except in the following situations:
Sharing under Legal Circumstances: We may share your personal information externally in accordance with laws and regulations, for litigation, dispute resolution needs, or as required by administrative or judicial organs in accordance with the law.
Sharing with Your Explicit Consent: After obtaining your explicit consent, we will share your personal information with other parties.
(3) Transfer
We will not transfer your personal information to any company, organization, or individual, except in the following situations:
Transfer with Your Explicit Consent: After obtaining your explicit consent, we will transfer your personal information to other parties;
In the event of a merger, acquisition, or bankruptcy liquidation of Galtiscopio Limited, or in other similar situations, if the transfer of personal information is involved, we will require the new company or organization holding your personal information to continue to be bound by this Policy. Otherwise, we will require the company, organization, or individual to re-consent from you.
(4) Public Disclosure
We will publicly disclose your personal information only in the following situations:
With your explicit consent, or based on your active choice, we may publicly disclose your personal information;
If we determine that you have violated laws and regulations, or seriously violated the relevant agreements and rules of our website, or to protect the personal and property safety of other users of the website or the public from harm, we may disclose your personal information in accordance with laws and regulations or with your consent.
(5) Exceptions to Seeking Prior Authorization and Consent When Sharing, Transferring, or Publicly Disclosing Personal Information
According to relevant laws and regulations, in the following situations, sharing, transferring, or publicly disclosing your personal information does not require prior authorization and consent from you:
Related to our fulfillment of obligations specified by laws and regulations;
Directly related to national security and defense security;
Directly related to public safety, public health, and major public interests;
Directly related to criminal investigation, prosecution, trial, and judgment execution, etc., in judicial or administrative law enforcement;
To protect the major legitimate rights and interests such as the life and property of you or other individuals, but it is difficult to obtain your consent;
Personal information that you have voluntarily disclosed to the public;
Personal information collected from legally publicly disclosed information, such as legal news reports, government information disclosure, etc.
It should be noted that according to applicable laws, if we process personal information by taking technical measures and other necessary measures so that the data recipient cannot re-identify a specific individual and the data cannot be restored, the sharing, transfer, or public disclosure of such processed data does not require additional notice to you and your consent.
IV. How We Store Your Information
We will only retain your personal information for the period necessary to achieve the purposes described in this policy, unless there is a mandatory retention requirement by law. We mainly refer to the following standards to determine the storage period of personal information, and the longer one shall prevail:
Complete the transaction purpose related to you, maintain the corresponding transaction and business records, and respond to your possible inquiries or complaints;
Ensure the security and quality of the services we provide to you;
Do you agree to a longer retention period;
Are there other special agreements or legal regulations regarding the retention period.
After the retention period expires, we will delete your personal information or anonymize it in accordance with the requirements of applicable laws.
V. How We Protect Your Information
(1) We have adopted security protection measures that meet industry standards and are reasonably feasible to protect your information and prevent your personal information from being accessed without authorization, publicly disclosed, used, modified, damaged, or lost. For example, we will use encryption technology to enhance the security of personal information. When data is exchanged between your browser and the server, it is protected by the SSL protocol, and we also provide the HTTPS protocol for secure browsing of the website.
(2) We will take all reasonably feasible measures to ensure that we do not collect irrelevant personal information. We will only retain your personal information for the period required to achieve the purposes described in this Policy, unless the retention period needs to be extended or it is permitted by law.
(3) The Internet environment is not absolutely secure. We will make every effort to ensure or guarantee the security of any information you send to us. If our physical, technical, or administrative protection facilities are damaged, resulting in unauthorized access, public disclosure, tampering, or destruction of the information, and causing damage to your legitimate rights and interests, we will bear the corresponding legal responsibilities.
(4) In the unfortunate event of a personal information security incident, we will, in accordance with the requirements of laws and regulations, promptly inform you of: the basic situation of the security incident and the possible impacts, the disposal measures we have taken or will take, suggestions for you to independently prevent and reduce risks, and the remedial measures for you, etc. We will promptly inform you of the relevant situation of the incident through email, letter, telephone, push notifications, etc.; if it is difficult to notify individual information subjects one by one, we will publish announcements in a reasonable and effective manner.
VI. Your Rights
(1) Inquiry, Correction, and Supplementary of Your Information
You have the right to inquire about, correct, or supplement your information. You can operate on your own through the following method: Log in to our website, enter the "Account Information" settings page, and inquire about and correct your personal information and relevant information of your personal account.
(2) Deletion of Your Information
You can delete some of your information through the method mentioned in "(1) Inquiry, Correction, and Supplementary of Your Information".
In the following situations, you can contact our customer service and request us to delete your personal information:
If our processing of personal information violates laws and regulations;
If we collect and use your personal information without obtaining your explicit consent;
If our processing of personal information seriously violates the agreement with you;
If you actively cancel your account.
If we decide to respond to your deletion request, we will also, as much as possible, notify the entities that have obtained your personal information from us and require them to delete it in a timely manner (unless otherwise provided by laws and regulations, or these entities have obtained your independent authorization).
After you or we assist you in deleting relevant information, due to applicable legal and security technology limitations, we may not be able to immediately delete the corresponding information from the backup system. We will securely store your personal information and restrict any further processing of it until the backup can be cleared or anonymized.
(3) Changing the Scope of Your Authorized Consent
You can change or withdraw the scope of our collection and processing of your personal information through the following method: Contact our customer service for modification. However, please note that for some types of personal information, such as the information necessary to realize the basic functions of the website, or the information necessary for us to fulfill our obligations specified by laws and regulations, we may not be able to respond to your request to change the scope of authorization (see "(5) Responding to Your Above Requests" for details).
After you withdraw your authorization, we will no longer process the corresponding personal information. However, your decision to withdraw your authorization will not affect the processing of personal information that we have carried out based on your previous authorization.
(4) Cancellation of Your Account
You can apply to cancel your account through the following method: Contact our customer service and submit an account cancellation application.
After you actively cancel your account, we will stop providing you with products or services and delete your personal information or anonymize it in accordance with the requirements of applicable laws.
(5) Responding to Your Above Requests
For the above requests made by you or other entitled subjects to us, and your relevant personal information rights as stipulated by the laws of the People's Republic of China and other applicable laws, we will reply within 15 days. If you are not satisfied with our reply, you can also contact our customer service.
To ensure the security of your account and the security of your personal information, when you make the above requests to us, we may first require you to verify your identity (such as asking you to provide a written request or other means) and then process your request.
For your reasonable requests, in principle, we will not charge a fee. However, for requests that are repeated multiple times and exceed a reasonable limit, we will charge a certain fee as appropriate. For information that is not directly related to your identity, requests for information with no reasonable grounds for repetition, or requests that require excessive technical means (for example, the need to develop a new system or fundamentally change the current practice), pose a risk to the legitimate rights and interests of others, or are unrealistic, we may reject them.
In the following situations, in accordance with the requirements of laws and regulations, we will not be able to respond to your requests:
Related to our fulfillment of obligations specified by laws and regulations;
Directly related to national security and defense security;
Directly related to public safety, public health, and major public interests;
Directly related to criminal investigation, prosecution, trial, and judgment execution, etc.;
There is sufficient evidence to show that the personal information subject has subjective malice or abuses their rights;
To maintain the major legitimate rights and interests such as the life and property of the personal information subject or other individuals, but it is difficult to obtain the authorization and consent of the individual;
Responding to your request will cause serious damage to the legitimate rights and interests of you or other individuals or organizations;
Involving trade secrets.
VII. How We Handle the Personal Information of Minors
Our products and services are mainly targeted at adults. If you are a minor, we require you to ask your parents or other guardians to carefully read this Policy and use our products and services only with the consent of your parents or other guardians.
If we find that we have collected the personal information of a minor without the prior verified consent of the parents or other guardians, we will try our best to delete the relevant data as soon as possible.
VIII. How This Policy Will Be Updated
Our products and services will continue to be updated and optimized according to the needs of you and other users. When there are changes to the products and services, we may update this Policy. We will publish any changes to this Policy on the relevant pages, and without your explicit consent, we will not restrict the rights you are entitled to according to this Policy.
For major changes, we will also provide more prominent notifications (including notifications through website announcements or pop-up prompts). The major changes referred to in this Policy include but are not limited to:
There are major changes to our service model, such as the purpose of processing personal information, the types of personal information processed, the way of using personal information, etc.;
There are major changes in our control, such as changes in the information controller caused by mergers, acquisitions, etc.;
The main objects of personal information sharing, transfer, or public disclosure change;
There are major changes to your rights related to personal information and the way you exercise them;
The department responsible for personal information protection, contact information, and complaint channels change.
IX. How You Can Contact Us
If you have any questions about this Policy, or any complaints or opinions regarding the processing of your personal information, please contact us through the following channels:
Mail: gp@galti-bj.com(Service Hours: 09:00 to 18:00, Monday to Sunday). Generally, we will reply within 30 days.
Based on this, as the operator of the Galtiscopio official website (https://www.galtiscopio.net, hereinafter referred to as the "Website"), we have formulated this "Galtiscopio Official Website User Privacy Policy" (hereinafter referred to as this "Policy") to help you fully understand how we will process and protect your personal information during your use of our products and services, as well as how you can exercise your rights related to personal information, so that you can make more appropriate choices.
Before you start using our products and services, please carefully read and fully understand the content of this Policy, and start using our products and services only after you fully agree to this Policy. For the professional terms involved in this Policy, we will try to explain them in simple and easy-to-understand expressions to make it convenient for you to understand.
This Policy will help you clarify the following contents:
I. Definitions and Scope of Application
II. How We Collect and Use Your Personal Information
III. How We Entrust, Share, Transfer, and Publicly Disclose Your Personal Information
IV. How We Store Your Personal Information
V. How We Protect Your Information
VI. How We Handle the Personal Information of Minors
VII. Your Rights
VIII. How This Policy Will Be Updated
IX. How You Can Contact Us
I. Definitions and Scope of Application
(1) Definitions
Personal Information: Refers to various types of information related to identified or identifiable natural persons recorded in electronic or other forms, excluding information that has been anonymized.
Sensitive Personal Information: Personal information that, once leaked or illegally used, is likely to cause damage to the personal dignity of natural persons or pose a risk to their personal or property safety, including biometric information, religious beliefs, specific identities, medical and health information, financial accounts, whereabouts information, etc., as well as the personal information of minors under the age of 14.
Deletion of Personal Information: That is, in the systems involved in realizing daily business functions, remove personal information to make it in a state where it cannot be retrieved or accessed.
Child: Refers to a minor under the age of 14.
Unless otherwise agreed, the definitions used in this Policy are consistent with those in the "Galtiscopio Official Website Sales Terms".
(2) Scope of Application
This Policy applies to all products and services provided to you by our official website (https://www.galtiscopio.net/).
II. How We Collect and Use Your Personal Information
Our website provides you with convenient product purchase services. To provide this service, we mainly collect and use your personal information based on the following needs:
Membership Registration: When you visit our website, you can browse product information anonymously. However, when placing an order for transactions or enjoying other membership services, you need to register as a member of our website. When registering, you need to provide your name, gender, mobile phone number, and verification code so that we can create a membership account for you.
Order Placement and Transaction Performance: When you purchase products on our website, the system will generate an order for the products you purchase. You need to provide the consignee's name, shipping address, contact number, and other information so that we can assist you in successfully completing the transaction and ensure the security of your transaction. At the same time, the order will record the product information you purchased, the specific order number, the order creation time, the amount you should pay, your note information, etc. We collect this information to help you successfully complete the transaction, ensure transaction security, facilitate you to query order information, provide customer service and after-sales service, and achieve other purposes clearly informed to you.
Customer Service and Dispute Handling: When you contact us or submit applications for in-sales, after-sales, and dispute resolution, to ensure the security of your account and the system, we need you to provide necessary personal information to verify your membership identity.
To communicate with you conveniently and help you solve problems as soon as possible, or to record the solutions and results of relevant problems, we may retain your communication, correspondence/call records and related contents (including account information, order information, other information you provide to prove relevant facts, or the contact information you leave). If you consult, complain, or make suggestions regarding specific orders, we will use your account information and order information.
For the reasonable needs of providing services and improving service quality, we may also use other information of yours, such as the relevant information you provide when contacting our customer service and the questionnaire response information you send to us when participating in a questionnaire survey.
In addition to the above scenarios, we may also use your personal information in the following situations:
Provide you with our products and services (including issuing invoices, repair, return/exchange);
Communicate with existing and potential users about our products and services;
Conduct market research;
Execute the agreement between you and us;
Allow you to join relevant memberships;
Provide user benefits;
Comply with the requirements of laws and regulatory policies;
Efficiently operate our business;
Improve our products and services.
III. How We Entrust, Share, Transfer, and Publicly Disclose Your Information
(1) Entrusted Processing
To provide you with our products and services, we may entrust third-party service providers to assist us in providing relevant operation and service support. During this process, these third-party service providers will process your personal information to realize the functions of our products and services, including:
Software and system technology service providers;
Website/system server hosting service providers;
Product and data storage service providers;
Logistics service providers;
Marketing, research, and data analysis service providers;
SMS sending service providers;
User and membership service providers.
(2) Sharing
We will not share your personal information with companies, organizations, and individuals other than Galtiscopio Limited, except in the following situations:
Sharing under Legal Circumstances: We may share your personal information externally in accordance with laws and regulations, for litigation, dispute resolution needs, or as required by administrative or judicial organs in accordance with the law.
Sharing with Your Explicit Consent: After obtaining your explicit consent, we will share your personal information with other parties.
(3) Transfer
We will not transfer your personal information to any company, organization, or individual, except in the following situations:
Transfer with Your Explicit Consent: After obtaining your explicit consent, we will transfer your personal information to other parties;
In the event of a merger, acquisition, or bankruptcy liquidation of Galtiscopio Limited, or in other similar situations, if the transfer of personal information is involved, we will require the new company or organization holding your personal information to continue to be bound by this Policy. Otherwise, we will require the company, organization, or individual to re-consent from you.
(4) Public Disclosure
We will publicly disclose your personal information only in the following situations:
With your explicit consent, or based on your active choice, we may publicly disclose your personal information;
If we determine that you have violated laws and regulations, or seriously violated the relevant agreements and rules of our website, or to protect the personal and property safety of other users of the website or the public from harm, we may disclose your personal information in accordance with laws and regulations or with your consent.
(5) Exceptions to Seeking Prior Authorization and Consent When Sharing, Transferring, or Publicly Disclosing Personal Information
According to relevant laws and regulations, in the following situations, sharing, transferring, or publicly disclosing your personal information does not require prior authorization and consent from you:
Related to our fulfillment of obligations specified by laws and regulations;
Directly related to national security and defense security;
Directly related to public safety, public health, and major public interests;
Directly related to criminal investigation, prosecution, trial, and judgment execution, etc., in judicial or administrative law enforcement;
To protect the major legitimate rights and interests such as the life and property of you or other individuals, but it is difficult to obtain your consent;
Personal information that you have voluntarily disclosed to the public;
Personal information collected from legally publicly disclosed information, such as legal news reports, government information disclosure, etc.
It should be noted that according to applicable laws, if we process personal information by taking technical measures and other necessary measures so that the data recipient cannot re-identify a specific individual and the data cannot be restored, the sharing, transfer, or public disclosure of such processed data does not require additional notice to you and your consent.
IV. How We Store Your Information
We will only retain your personal information for the period necessary to achieve the purposes described in this policy, unless there is a mandatory retention requirement by law. We mainly refer to the following standards to determine the storage period of personal information, and the longer one shall prevail:
Complete the transaction purpose related to you, maintain the corresponding transaction and business records, and respond to your possible inquiries or complaints;
Ensure the security and quality of the services we provide to you;
Do you agree to a longer retention period;
Are there other special agreements or legal regulations regarding the retention period.
After the retention period expires, we will delete your personal information or anonymize it in accordance with the requirements of applicable laws.
V. How We Protect Your Information
(1) We have adopted security protection measures that meet industry standards and are reasonably feasible to protect your information and prevent your personal information from being accessed without authorization, publicly disclosed, used, modified, damaged, or lost. For example, we will use encryption technology to enhance the security of personal information. When data is exchanged between your browser and the server, it is protected by the SSL protocol, and we also provide the HTTPS protocol for secure browsing of the website.
(2) We will take all reasonably feasible measures to ensure that we do not collect irrelevant personal information. We will only retain your personal information for the period required to achieve the purposes described in this Policy, unless the retention period needs to be extended or it is permitted by law.
(3) The Internet environment is not absolutely secure. We will make every effort to ensure or guarantee the security of any information you send to us. If our physical, technical, or administrative protection facilities are damaged, resulting in unauthorized access, public disclosure, tampering, or destruction of the information, and causing damage to your legitimate rights and interests, we will bear the corresponding legal responsibilities.
(4) In the unfortunate event of a personal information security incident, we will, in accordance with the requirements of laws and regulations, promptly inform you of: the basic situation of the security incident and the possible impacts, the disposal measures we have taken or will take, suggestions for you to independently prevent and reduce risks, and the remedial measures for you, etc. We will promptly inform you of the relevant situation of the incident through email, letter, telephone, push notifications, etc.; if it is difficult to notify individual information subjects one by one, we will publish announcements in a reasonable and effective manner.
VI. Your Rights
(1) Inquiry, Correction, and Supplementary of Your Information
You have the right to inquire about, correct, or supplement your information. You can operate on your own through the following method: Log in to our website, enter the "Account Information" settings page, and inquire about and correct your personal information and relevant information of your personal account.
(2) Deletion of Your Information
You can delete some of your information through the method mentioned in "(1) Inquiry, Correction, and Supplementary of Your Information".
In the following situations, you can contact our customer service and request us to delete your personal information:
If our processing of personal information violates laws and regulations;
If we collect and use your personal information without obtaining your explicit consent;
If our processing of personal information seriously violates the agreement with you;
If you actively cancel your account.
If we decide to respond to your deletion request, we will also, as much as possible, notify the entities that have obtained your personal information from us and require them to delete it in a timely manner (unless otherwise provided by laws and regulations, or these entities have obtained your independent authorization).
After you or we assist you in deleting relevant information, due to applicable legal and security technology limitations, we may not be able to immediately delete the corresponding information from the backup system. We will securely store your personal information and restrict any further processing of it until the backup can be cleared or anonymized.
(3) Changing the Scope of Your Authorized Consent
You can change or withdraw the scope of our collection and processing of your personal information through the following method: Contact our customer service for modification. However, please note that for some types of personal information, such as the information necessary to realize the basic functions of the website, or the information necessary for us to fulfill our obligations specified by laws and regulations, we may not be able to respond to your request to change the scope of authorization (see "(5) Responding to Your Above Requests" for details).
After you withdraw your authorization, we will no longer process the corresponding personal information. However, your decision to withdraw your authorization will not affect the processing of personal information that we have carried out based on your previous authorization.
(4) Cancellation of Your Account
You can apply to cancel your account through the following method: Contact our customer service and submit an account cancellation application.
After you actively cancel your account, we will stop providing you with products or services and delete your personal information or anonymize it in accordance with the requirements of applicable laws.
(5) Responding to Your Above Requests
For the above requests made by you or other entitled subjects to us, and your relevant personal information rights as stipulated by the laws of the People's Republic of China and other applicable laws, we will reply within 15 days. If you are not satisfied with our reply, you can also contact our customer service.
To ensure the security of your account and the security of your personal information, when you make the above requests to us, we may first require you to verify your identity (such as asking you to provide a written request or other means) and then process your request.
For your reasonable requests, in principle, we will not charge a fee. However, for requests that are repeated multiple times and exceed a reasonable limit, we will charge a certain fee as appropriate. For information that is not directly related to your identity, requests for information with no reasonable grounds for repetition, or requests that require excessive technical means (for example, the need to develop a new system or fundamentally change the current practice), pose a risk to the legitimate rights and interests of others, or are unrealistic, we may reject them.
In the following situations, in accordance with the requirements of laws and regulations, we will not be able to respond to your requests:
Related to our fulfillment of obligations specified by laws and regulations;
Directly related to national security and defense security;
Directly related to public safety, public health, and major public interests;
Directly related to criminal investigation, prosecution, trial, and judgment execution, etc.;
There is sufficient evidence to show that the personal information subject has subjective malice or abuses their rights;
To maintain the major legitimate rights and interests such as the life and property of the personal information subject or other individuals, but it is difficult to obtain the authorization and consent of the individual;
Responding to your request will cause serious damage to the legitimate rights and interests of you or other individuals or organizations;
Involving trade secrets.
VII. How We Handle the Personal Information of Minors
Our products and services are mainly targeted at adults. If you are a minor, we require you to ask your parents or other guardians to carefully read this Policy and use our products and services only with the consent of your parents or other guardians.
If we find that we have collected the personal information of a minor without the prior verified consent of the parents or other guardians, we will try our best to delete the relevant data as soon as possible.
VIII. How This Policy Will Be Updated
Our products and services will continue to be updated and optimized according to the needs of you and other users. When there are changes to the products and services, we may update this Policy. We will publish any changes to this Policy on the relevant pages, and without your explicit consent, we will not restrict the rights you are entitled to according to this Policy.
For major changes, we will also provide more prominent notifications (including notifications through website announcements or pop-up prompts). The major changes referred to in this Policy include but are not limited to:
There are major changes to our service model, such as the purpose of processing personal information, the types of personal information processed, the way of using personal information, etc.;
There are major changes in our control, such as changes in the information controller caused by mergers, acquisitions, etc.;
The main objects of personal information sharing, transfer, or public disclosure change;
There are major changes to your rights related to personal information and the way you exercise them;
The department responsible for personal information protection, contact information, and complaint channels change.
IX. How You Can Contact Us
If you have any questions about this Policy, or any complaints or opinions regarding the processing of your personal information, please contact us through the following channels:
Mail: gp@galti-bj.com(Service Hours: 09:00 to 18:00, Monday to Sunday). Generally, we will reply within 30 days.
